A written one-month guarantee
Not a verbal promise. If the same fault returns within the month, we come back and fix it at no cost.
A small Saudi establishment in Al Hamra, Riyadh. We repair four appliances, and we repair them properly.
Nawf Saud Al-Otaibi Trading Est. for Refrigeration & Air Conditioning is registered in Riyadh and based in the Al Hamra district. We specialise in four machines: automatic washing machines, air conditioners, clothes dryers, and refrigerators and freezers. When someone asks us to look at an oven or a dishwasher, we decline and point them elsewhere — because a technician who fixes everything masters nothing.
Dryers are far less common in Riyadh homes than washing machines, so few technicians really know one. We work on them daily, and our strongest speciality is the American models — Whirlpool, Maytag, Admiral and GE — because their design and their spare parts are nothing like the Asian models sold here.
We diagnose in front of you, give the price before starting, and wait for your agreement. If the age of the machine does not justify the cost of the repair, we say so plainly even when it costs us the job — because a customer we advised honestly comes back, and a customer we sold a repair that did not last does not.
Every repair is guaranteed for a full month from the date of the visit, covering the fault we repaired and the part we fitted. The invoice we issue is your proof of that guarantee, so keep it.
Why Nawf
Not a verbal promise. If the same fault returns within the month, we come back and fix it at no cost.
An AC that dies in July and a fridge that dies at midnight do not keep until morning.
We diagnose, we quote, then we wait for your go-ahead. No surprises at the end.
We turn down work outside these four. That focus is why we diagnose them quickly.
More than nine in ten faults are fixed in place — no transport, no waiting on a workshop.
If the machine is not worth repairing, we will say so — even when it costs us the job.
Call or send a WhatsApp message, describe the fault in one line, and we will tell you when a technician can be there.